Why force customers to download a new app or navigate a slow website when they already spend hours on WhatsApp every day? WhatsApp E-Commerce brings your store directly to your customers' favorite messaging platform.
With Prime IT Solutions' comprehensive WhatsApp Commerce setup, your brand can:
Our WhatsApp e-commerce services cover WhatsApp store setup, product browsing, order management, and customer support.
Build a WhatsApp product catalog with images, descriptions, prices, and product codes. Explore our digital catalogue services for presenting your product range.
Customers can select multiple items, adjust quantities, and submit a complete order instantly.
Generate automatic payment links for UPI, Net Banking, and Cards inside the chat.
Use WhatsApp chatbot development for WhatsApp shopping automation that guides customers to products and answers order or return queries.
Connect your catalog with your online store through our e-commerce website development services to coordinate products and inventory across sales channels.
Use our WhatsApp Business API services to integrate order confirmation, dispatch, and delivery updates into your customer messaging workflow.
Allow your entire sales and support team to manage pre-sales queries and after-sales support.
Track your best-selling items, revenue generated, cart abandonment rates, and customer behavior.
WhatsApp Shopping is transforming how modern retail and service businesses engage with their audience.
Launch new collections directly into your customers' pockets. Let them browse lookbooks, select sizes, and pay securely without visiting a separate website.
Allow local customers to order their daily essentials effortlessly. Display your catalog, accept orders via cart, and manage local deliveries or store pickups efficiently.
Replace expensive third-party aggregators. Let customers browse your digital menu, place food orders, and pay online directly on your WhatsApp number.
A proven, end-to-end implementation strategy to launch your WhatsApp store successfully.
We analyze your business model, product inventory size, payment preferences, and logistics setup.
Setting up your Facebook Business Manager and securing official WhatsApp API access for your number.
Building your WhatsApp catalog and mapping it to sync automatically with your existing eCommerce backend.
Creating an intelligent chatbot to greet users, handle FAQs, and guide them smoothly through the shopping catalog.
Integrating your preferred payment processor (UPI, Cards, Wallets) securely into the checkout workflow.
Linking the WhatsApp store to your CRM or order management system so your team receives live order alerts.
Running test orders, checking payment links, and verifying inventory deductions to ensure flawless operations.
Launching the store to the public and training your staff on managing the multi-agent customer support dashboard.
Providing ongoing technical maintenance and delivering reports on sales, cart abandonments, and growth metrics.
Drive impulse purchases and recurring orders across a variety of retail sectors.
It is an end-to-end shopping experience utilizing the official WhatsApp API. It allows businesses to display product catalogs, accept cart orders, and process payments entirely within the WhatsApp chat interface.
Yes. If you use platforms like Shopify, WooCommerce, or custom solutions, we can sync your inventory so stock levels and product details update automatically on WhatsApp.
When a customer places an order, the system automatically generates and sends a secure payment link (via Razorpay, PayU, Stripe, etc.) in the chat. Cash on Delivery (COD) can also be configured.
Yes. Since this operates on the WhatsApp Business API, your team gets a centralized dashboard where multiple agents can assist shoppers and manage orders simultaneously.
We deliver a fully operational, automated WhatsApp Store ready for sales.
Reduce Cart Abandonment. Increase Direct Sales.
Stop waiting for customers to visit your website. Provide a seamless, frictionless shopping experience directly on the app they use most. Partner with Prime IT Solutions to launch your WhatsApp Commerce platform today!
